Simply put, Having Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Sort IT Out acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

No problem! We work well with others and can slot into your extended team however it suits best.  We offer scalable solutions for co-managed IT that can be tailored to meet your specific needs. Whether you need a full package of Managed IT services and consulting, security solutions or service desk support, Sort IT Out makes it simple with an affordable and customized flat rate service plan.

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server farm or cloud every night. The server is located in a secure data centre in distant physical location. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus generally has lower detection rates, are less configurable and do not centrally alert. Anti-Virus is only part of a holistic, layered security approach.  Give us a call and we will be happy to understand your requirements and your risk profile and recommend appropriate solutions.

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Sort IT Out serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

When possible, note down any information about error messages and take screen shots of your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.  It is also helpful to know if this is only affecting you or if others in your team are also having the same issue.